Digital tools and AI for your business

You buy directly from the supplier. Equipment, licences and subscriptions belong to your business. You pay us for advice, setup and support. We aim to make good use of what you already have.

Where needed, we use separate access accounts you authorise with appropriate permissions. Please do not send passwords or confidential documents through the contact form. We agree any copying or AI processing of real customer data with you in advance.

Michael Meissner normally carries out the work himself, learning about your business from the information you provide. Any additional specialists and costs are agreed in advance. We can improve the technical and organisational side of bookkeeping workflows, such as receipt capture and handover to your accountant. We do not provide tax, legal or professional accounting advice.

All prices exclude VAT, where applicable. The introductory call of up to 30 minutes remains free, including individually agreed appointments outside standard hours.

Clearly defined work can be quoted at an agreed fixed price. Open-ended tasks are billed by actual time with an agreed written budget limit. We obtain your approval before exceeding that limit or carrying out additional work.

For advice, support, smaller adjustments, training, agreed reviews, and preparation and documentation within the agreed scope. Larger development and setup projects are quoted separately.

Monthly payment in advance. Three-month minimum term, then automatic renewal for one month at a time. Cancel at least 14 calendar days before the end of the current contract period, first effective at the end of the minimum term. Additional time requires your approval and costs €100 net per hour, billed at month end. Appointments are by agreement and subject to availability; continuous availability and immediate responses are not guaranteed.

Up to 50% of the monthly base allowance may be carried into the following month once. Carried hours are used first, cannot be carried again and expire at the end of that following month. Hours cannot accumulate indefinitely.

Evening and weekend surcharges are charged separately for time actually used: €25, €50 or €100 net per hour, based on the standard €100 rate. Hours used are deducted as actual time, without multiplying the allowance consumed. Only the highest surcharge applies. Agreed travel expenses are separate.

For time-based work, we record actual minutes and total them monthly for each customer and hourly rate. Short tasks are not individually rounded up. Only complete 15-minute units are billed; remaining minutes expire at month end. For example, a 5-minute task adds 5 minutes; 70 minutes at one rate results in 60 billed minutes and 10 minutes waived. This rule does not change a fixed monthly package fee.

Projects require a deposit of at least 25% of the agreed fixed fee or written fee estimate. Work starts after receipt and the deposit is fully credited. For time-based work, it is a credit against fees; any unused balance does not automatically become a non-refundable fee. Milestone payments for longer projects are defined in the quote. Time-based work is normally invoiced monthly in arrears with clear descriptions and times. Payment is due 7 calendar days from the invoice date.

Our process: a free introductory call of up to 30 minutes, then a mutual NDA before the next substantive step, a quote and commission, deposit, delivery and documented handover. Every assignment includes an NDA. We do not require confidential documents for the introductory call. Any necessary data processing agreements are considered separately.

We work remotely and on site. Travel time is not charged. Agreed travel expenses and necessary accommodation are covered as arranged in advance. Larger travel expenses require advance payment or direct booking by you.

Each setup includes concise basic documentation. Detailed documentation and complete manuals are agreed separately for an additional fee. Training and its scope follow your assignment. At handover, we aim to record delivered work and remaining points in writing.